ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
11.5 Web Viewer (DVWeb) - Certificate expiration
Article ID: 132571
Updated On:
Products
Output Management Document Viewer
Output Management Web Viewer
Issue/Introduction
A Certificate is Expiring for WEB VIEWER on 5/17-it is not clear whether a new certificate is issued by CA or what if anything CA provides from Web Viewer like a LMP key. Please advise as it expires on 5/17.
Environment
Release:
Component: DVWEB
Component: DVWEB
Resolution
looks like it's just the personal certificate that they had to swap out. So as long as the issuing CA certificate is consistent, they shouldn't need to change anything else.
Additional Information
This was not a license (ALP or LMP Key) as the customer originally thought, but a security certificate for the SSL/TLS connection.
Feedback
Yes
No
Powered by
