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Since upgrade to 4.2 receiving numerous pop-ups stating a missing shortcut
Article ID: 132554
CA Service Operations Insight (SOI)
Since upgrade to 4.2, receiving numerous pop-ups stating a "missing shortcut windows is searching for GfxUIEx.exe. To locate the file yourself, click Browse."
Missing windows executable
Release: Component: SOIMGR
- This problem has nothing to do with SOI upgrade. Windows OS is missing the executable mentioned in the error. You can Google "Windows is searching for GfxUIEx.exe" and you'll find multiple hit, here is a link that discusses the solution "https://www.auslogics.com/en/articles/fix-gfxui-has-stopped-working-on-windows-7-and-10/"