ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

UC4 z/OS agent crashes 0C4 error

book

Article ID: 132553

calendar_today

Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

The UC4 z/OS agent crashes during the job submit process with SYSTEM COMPLETION CODE=0C4:

22.13.39 S0171252 IEA995I SYMPTOM DUMP OUTPUT 402 
402 SYSTEM COMPLETION CODE=0C4 REASON CODE=00000011 
402 TIME=22.13.12 SEQ=41724 CPU=0000 ASID=02EE 
402 PSW AT TIME OF ERROR 078D0400 9347DCE6 ILC 4 INTC 11 
402 NO ACTIVE MODULE FOUND 
402 NAME=UNKNOWN 
402 DATA AT PSW 1347DCE0 - C0100000 00104440 100018F0 
402 GR 0: 00010000_2C97D711 1: 00000000_1347DD00 
402 2: 00000000_2B52D015 3: 00000000_000B3B8A 
402 4: 943E12D8_00000094 5: 00000000_00000095 
402 6: 00000000_00000724 7: 00000070_2B52BF20 
402 8: 00000000_00000000 9: 00000000_000A1998 
402 A: 00000000_00186EF8 B: 00000000_2B52C85C 
402 C: 00000000_001850C0 D: 00000000_001871C0 
402 E: 00000000_2C97D711 F: 7F5E8C80_2B52CF80 
402 END OF SYMPTOM DUMP 
22.13.39 S0171252 BPXP018I THREAD 2FB0880000000001, IN PROCESS 67505103, ENDED 403 
403 WITHOUT BEING UNDUBBED WITH COMPLETION CODE 840C4000 
403 , AND REASON CODE 00000011. 
 

Cause

The crash happened outside of the agent code segment but was caused by the agent stack area overwrite.

Environment

Release:
Component: AAUTEN

Resolution

Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): z/OS agent

Automation.Engine 12.3.0 - Release 2019-06-28
Automation.Engine 12.2.3 - Release 2019-06-04
Automation.Engine 12.2.2 HF3 - Available
Automation Engine 12.0.8 - Available
Automation.Engine 12.1.5 - Available
Powered by Wolken Software