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UC4 z/OS agent crashes 0C4 error
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Article ID: 132553
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Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
The UC4 z/OS agent crashes during the job submit process with SYSTEM COMPLETION CODE=0C4:
22.13.39 S0171252 IEA995I SYMPTOM DUMP OUTPUT 402 402 SYSTEM COMPLETION CODE=0C4 REASON CODE=00000011 402 TIME=22.13.12 SEQ=41724 CPU=0000 ASID=02EE 402 PSW AT TIME OF ERROR 078D0400 9347DCE6 ILC 4 INTC 11 402 NO ACTIVE MODULE FOUND 402 NAME=UNKNOWN 402 DATA AT PSW 1347DCE0 - C0100000 00104440 100018F0 402 GR 0: 00010000_2C97D711 1: 00000000_1347DD00 402 2: 00000000_2B52D015 3: 00000000_000B3B8A 402 4: 943E12D8_00000094 5: 00000000_00000095 402 6: 00000000_00000724 7: 00000070_2B52BF20 402 8: 00000000_00000000 9: 00000000_000A1998 402 A: 00000000_00186EF8 B: 00000000_2B52C85C 402 C: 00000000_001850C0 D: 00000000_001871C0 402 E: 00000000_2C97D711 F: 7F5E8C80_2B52CF80 402 END OF SYMPTOM DUMP 22.13.39 S0171252 BPXP018I THREAD 2FB0880000000001, IN PROCESS 67505103, ENDED 403 403 WITHOUT BEING UNDUBBED WITH COMPLETION CODE 840C4000 403 , AND REASON CODE 00000011.
Cause
The crash happened outside of the agent code segment but was caused by the agent stack area overwrite.
Environment
Release: Component: AAUTEN
Resolution
Update to a fix version listed below or a newer version if available.
Fix version: Component(s): z/OS agent
Automation.Engine 12.3.0 - Release 2019-06-28 Automation.Engine 12.2.3 - Release 2019-06-04 Automation.Engine 12.2.2 HF3 - Available Automation Engine 12.0.8 - Available Automation.Engine 12.1.5 - Available