ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Database Not Available in CSA and ORA-12154
Article ID: 132489
Updated On:
Products
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
You are trying to connect CSA to another database server and it states Unavailable.
When you try with Oracle client, error message was: ORA-12154 - TNS:could not resolve the connect identifier specified
Resolution
Check your firewall configuration to ensure the database ports are open and allowed for TCP traffic
Feedback
Yes
No
Powered by
