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Data collector stays in upgrading status


Article ID: 132474


Updated On:


CA Infrastructure Management CA Infrastructure Management CA Performance Management - Usage and Administration


Data collector stays in upgrading status. Can stop/start and retry, but stays in upgrading and never upgrades.

/opt/IMDataCollector/upgrade/upgrade.log shows "upgrade completed"

/opt/IMDataCollector/upgrade/upgrade.log warns that there is not sufficient space in /tmp but there is more than 100 GB free


Upgrading from 3.6 to 3.7, data collector running as root user, not sudo user


Move the following file out of upgrade directory:


Retry upgrade after restarting dcmd and activemq services.