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When exporting data with date format all of the dates come with PM


Article ID: 132471


Updated On:


SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager


Whenever customer exports lists to excel with date components the date is not correct, all of them are marked as PM when they are not.


The date/time format in Xtraction set as am/pm has some problem and does not show "am"


Xtraction 2018


Customer resolved through a configuration in Xtraction side. He changed the date/time to 24H, instead of am/pm.