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TDOD service is not starting up in new 4.8 GT Server
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Article ID: 132421
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Updated On:
Products
CA Test Data Manager (Data Finder / Grid Tools)
Issue/Introduction
TDOD service is not starting up in new upgraded 4.8 GT Server. We need TDoD service running to save ARD flows to TDM Repository and expose them as self-service in TDM Portal. Is there is a new service url that can be used in ARD, instead of TDoD service url.?
Cause
User privilege on the TDoD service.
Environment
TDM 4.8
Resolution
Option 1: If you have taken backup for the TDoD config file before the upgrade, Just replace the file. Option 2: Go to C:\Gridtools\TDoD\Services Configure the Database values and the portal values correctly.
Verify that the users have privileges to start/stop the services. For windows, Using Domain Accounts or Local Account.