TDOD service is not starting up in new 4.8 GT Server

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Article ID: 132421

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Updated On:

Products

CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

TDOD service is not starting up in new upgraded 4.8 GT Server. We need TDoD service running to save ARD flows to TDM Repository and expose them as self-service in TDM Portal.
Is there is a new service url that can be used in ARD, instead of TDoD service url.?

Cause

User privilege on the TDoD service.

Environment

TDM 4.8

Resolution



Option 1: If you have taken backup for the TDoD config file before the upgrade, Just replace the file.
Option 2: Go to C:\Gridtools\TDoD\Services Configure the Database values and the portal values correctly.

Verify that the users have privileges to start/stop the services.  For windows,  Using Domain Accounts  or Local Account.