Error message - Error: U00000009 '': Access denied when selecting the variable picker for Archive Key 1, 2 or Internal Account on the General Page of an object.

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

When selecting the variable picker for Archive Key 1, 2 or Internal Account on the General Page of an object the following error message is generated:

Error: U00000009 '': Access denied 

Environment

Release:
Component: AAUTEN

Cause

An internal call is incorrectly referencing the AH table instead of the OH table.

Resolution

The issue was found and fixed with:

Automation.Engine 12.1.5 in UserInterface Web released 05-20-2019
Automation.Engine 12.2.3 in UserInterface Web pending release.

Hotfix-Description: Variable picker for Archive Key 1, 2 or Internal Account on the General Page did not work properly raised an "Access Denied" error.

A problem has been fixed, where the variable picker for Archive Key 1, 2 or Internal Account on the General Page raised an "Access Denied" error.