TEWS Interface - Timeout configuration

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal

Issue/Introduction

Web Services uses SOAP call which, depending on the amount of data, sometimes time out.

How to increase the timeout of the SOAP calls of Web Services ?

Environment

Identity Manager 14.x

Resolution

Open management console,
Click on environments and the environment in question.
Click advanced settings.
Click Miscellaneous.
Add a new property with the name of 'PxSOAPReadTimeOut' and the value (in seconds) you require.
Click add.
Restart the environment.