How to get all Risk analytics admin activities for the organaization?

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Article ID: 132355

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Updated On:

Products

CA Payment Security ARCOT ECOMMERCE

Issue/Introduction

The Risk Aanlytics admin can add a cardholder to the exception list for temporary exclusion from risk analytics scoring. This activity will show up in admin activities report for that admin, but if you don’t know which admin added a cardholder to the exception list then it will be difficult to find out.
 
If you want to find who added a cardholder to an exception list, then you need to get the organization report to find out.

Environment

Release: RISATM99000-5.9-Risk Analytics-for ATM/POS/P2P
Component:

Resolution

  1. Login to Risk Analytics admin console https://secure5a.arcot.com/arcotadmin/adminlogin.htm
  2. Click on Reports
  3. Click on Administrator Reports
  4. Click on Organization Report
  5. Select a date range
  6. Select the Organization Name (in the drop-down list)
  7. Click on Export
 
This report will give you the details of all administrator activity for the selected date range.