How to troubleshoot the SSH layer of a RA.FTP job

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

When setting up the remote connection with a RA.FTP job fails, you may need to troubleshoot/trace the connection.

This KB explains who you can troubleshoot SSL,TLS,SSH,FTP and SFTP connections from within the agent by using tracing.

How can a connection of the RA.FTP agent be troubleshot?

Environment

RA.FTP

Resolution

The SSH/FTP/SFTP connection can be troubleshot outside the agent with the option -vvv, for instance:
sftp -vvv hostname

From within the agent the same can be done by setting the Java startup variable '-Djavax.net.debug=all', for instance:
java -Djavax.net.debug=all -Xrs -Xmx1024M -jar ucxjcitx.jar