How to troubleshoot the SSH layer of a RA.FTP job

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Article ID: 132298

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Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

When setting up the remote connection with a RA.FTP job fails, you may need to troubleshoot the connection. This KB explain who you can troubleshoot SSL,TLS,SSH,FTP and SFTP connections from within the agent.

How can a connection of the RA.FTP agent be troubleshot?

Environment

RA.FTP

Resolution

The SSH/FTP/SFTP connection can be troubleshot outside the agent with the option -vvv, for instance:
sftp -vvv hostname

From within the agent the same can be done by setting the Java startup variable '-Djavax.net.debug=all', for instance:
java -Djavax.net.debug=all -Xrs -Xmx1024M -jar ucxjcitx.jar