Unable to see data for a custom metric family in OpenAPI

Products

• CA Infrastructure Management
• CA Performance Management - Usage and Administration

Issue/Introduction

After installing a custom metric family ( ex: Ligowave ) the metric shows "no data available in table"  We verified this by adding a query expression in the odata api:

 

Cause

Disconnect between DA and OpenAPI

Environment

CAPM 3.x

Resolution

To resolve do the following:

1. Confirm data is in the tables for vertica.  Connect to vsql and run the following queries

• select TO_TIMESTAMP(min(tstamp)), TO_TIMESTAMP(max(tstamp)) from ligowave_rate;
• select TO_TIMESTAMP(min(tstamp)), TO_TIMESTAMP(max(tstamp)) from ligowave_eqd;
• select TO_TIMESTAMP(min(tstamp)), TO_TIMESTAMP(max(tstamp)) from ligowave_ltd;

2. Assuming current data is returned do the following:

• http://<da>:8581/system/console/bundles (username and password is karaf / karaf)
• Search the page for "odata".  There are 4 bundles with an odata prefix.  Stop / Start each bundle using the buttons at the right

Retest the query expression as noted above and it should work