Missing Crash information

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Article ID: 132227

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Updated On:

Products

CA App Experience Analytics

Issue/Introduction

Issue with Mobile application crash in production.
We do not see symbol result but symbol file is already loaded for this application version.

Environment

Release:
Component: AXADXC

Resolution

Engineering team has worked to make the necessary changes, and validated in our demo tenant. It is working good now.
This is an issue from AXA side, we did not had required iOS binaries updated to deal with iOS 11.2 version.
We have updated the system with required binaries from iOS 11.2.