Required Libraries for ITCM Agent (64 bits) Installation on Linux 64 bits OS

Products

• CA Automation Suite for Data Centers - Configuration Automation
• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Remote Control
• CA Client Automation - Asset Intelligence
• CA Client Automation - Desktop Migration Manager
• CA Client Automation - Patch Manager

Issue/Introduction

As of the publication of this article, the CA Client Automation (ITCM) agent on Linux is now supported on 64-bit application.
To successfully install the ITCM Linux Agent x64 application on Linux, there are 3rd party 64-bit libraries that must be installed as prerequisites.
 


What external libraries are required as prerequisites to installing the Client Automation (ITCM) agent on Linux?
 

Environment

Linux x64 agent of ITCM is released post r14.sp2
 

Resolution

RedHat EL/Oracle EL :

These packages need to be installed for common GUI like systray:
 

gtk2.x86_64                   (yum install gtk2.x86_64)
libXtst.x86_64                (yum install libXtst.x86_64)
libcanberra.x86_64            (yum install libcanberra.x86_64)
adwaita-gtk2-theme.x86_64     (yum install adwaita-gtk2-theme.x86_64)

For later versions of OEL7.0 /REDHAT 7.0 run the below command

ln -s /usr/lib64/libpango-1.0.so.0 /usr/lib64/libpangox-1.0.so.0

For Remote Control:
In addition to the above libraries, these need to be installed:

libX11.so.6       (yum install libX11.x86_64)
libXext.so.6      (yum install libXext.x86_64)

 
 
  
SUSE:
 

libgtk-2_0-0      (zypper install libgtk-2_0-0)
libpango-1_0-0    (zypper install libpango-1_0-0)
libXtst6          (zypper install libXtst6)

ln -s /usr/lib64/libpango-1.0.so.0 /usr/lib64/libpangox-1.0.so.0

 

For Remote Control:
In addition to the above libraries, these need to be installed:
 

libX11.so.6     (zypper install libX11-6)
libXext.so.6    (zypper install libXext6)

Note :  Only for SUSE ENTERPRISE Linux Server 15 the below pre-req have to be installed

• Install net-tools-deprecated
• Install insserv-compat  
• Install libncurses5
• Go to the App Search and search for TopIcons Plus and install it, this will enable to view the systray.

 
 

KUBUNTU:
 

apt-get install libc6-amd64  
apt-get install lib64stdc++6  
apt-get install libgtk2.0-0:amd64  
apt-get install libpangoxft-1.0-0:amd64  
apt-get install libpangox-1.0-0:amd64  
apt-get install libxtst6:amd64