Issue/Introduction:
As of the publication of this article, the CA Client Automation (ITCM) agent on Linux is now supported on 64-bit application.
To successfully install the ITCM Linux Agent x64 application on Linux, there are 3rd party 64-bit libraries that must be installed as prerequisites.
What external libraries are required as prerequisites to installing the Client Automation (ITCM) agent on Linux?
Environment:
Linux x64 agent of ITCM is released post r14.sp2
Resolution:
RedHat EL/Oracle EL :
These packages need to be installed for common GUI like systray:
gtk2.x86_64 (yum install gtk2.x86_64)
libXtst.x86_64 (yum install libXtst.x86_64)
libcanberra.x86_64 (yum install libcanberra.x86_64)
adwaita-gtk2-theme.x86_64 (yum install adwaita-gtk2-theme.x86_64)
For later versions of OEL7.0 /REDHAT 7.0 run the below command
ln -s /usr/lib64/libpango-1.0.so.0 /usr/lib64/libpangox-1.0.so.0
For Remote Control:
In addition to the above libraries, these need to be installed:
libX11.so.6 (yum install libX11.x86_64)
libXext.so.6 (yum install libXext.x86_64)
SUSE:
libgtk-2_0-0 (zypper install libgtk-2_0-0)
libpango-1_0-0 (zypper install libpango-1_0-0)
libXtst6 (zypper install libXtst6)
ln -s /usr/lib64/libpango-1.0.so.0 /usr/lib64/libpangox-1.0.so.0
For Remote Control:
In addition to the above libraries, these need to be installed:
libX11.so.6 (zypper install libX11-6)
libXext.so.6 (zypper install libXext6)
Note : Only for SUSE ENTERPRISE Linux Server 15 the below pre-req have to be installed
-
Install net-tools-deprecated
-
Install insserv-compat
-
Install libncurses5
-
Go to the App Search and search for TopIcons Plus and install it, this will enable to view the systray.
KUBUNTU:
apt-get install libc6-amd64
apt-get install lib64stdc++6
apt-get install libgtk2.0-0:amd64
apt-get install libpangoxft-1.0-0:amd64
apt-get install libpangox-1.0-0:amd64
apt-get install libxtst6:amd64