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Required Libraries for ITCM Agent (64 bits) Installation on Linux 64 bits OS
Article ID: 132215
Updated On:
Products
CA Automation Suite for Data Centers - Configuration Automation
CA Client Automation - Asset Management
CA Client Automation - IT Client Manager
CA Client Automation
CA Client Automation - Remote Control
CA Client Automation - Asset Intelligence
CA Client Automation - Desktop Migration Manager
CA Client Automation - Patch Manager
Issue/Introduction
As of the publication of this article, the CA Client Automation (ITCM) agent on Linux is now supported on 64-bit application.
To successfully install the ITCM Linux Agent x64 application on Linux, there are 3rd party 64-bit libraries that must be installed as prerequisites.
What external libraries are required as prerequisites to installing the Client Automation (ITCM) agent on Linux?
Environment
Linux x64 agent of ITCM is released post r14.sp2
Resolution
RedHat EL/Oracle EL :
These packages need to be installed for common GUI like systray:
For later versions of OEL7.0 /REDHAT 7.0 run the below command
ln -s /usr/lib64/libpango-1.0.so.0 /usr/lib64/libpangox-1.0.so.0
For Remote Control:
In addition to the above libraries, these need to be installed:
libX11.so.6 (yum install libX11.x86_64)
libXext.so.6 (yum install libXext.x86_64)
SUSE:
Note : Only for SUSE ENTERPRISE Linux Server 15 the below pre-req have to be installed
KUBUNTU:
These packages need to be installed for common GUI like systray:
gtk2.x86_64 (yum install gtk2.x86_64)
libXtst.x86_64 (yum install libXtst.x86_64)
libcanberra.x86_64 (yum install libcanberra.x86_64)
adwaita-gtk2-theme.x86_64 (yum install adwaita-gtk2-theme.x86_64)
libXtst.x86_64 (yum install libXtst.x86_64)
libcanberra.x86_64 (yum install libcanberra.x86_64)
adwaita-gtk2-theme.x86_64 (yum install adwaita-gtk2-theme.x86_64)
For later versions of OEL7.0 /REDHAT 7.0 run the below command
ln -s /usr/lib64/libpango-1.0.so.0 /usr/lib64/libpangox-1.0.so.0
For Remote Control:
In addition to the above libraries, these need to be installed:
libX11.so.6 (yum install libX11.x86_64)
libXext.so.6 (yum install libXext.x86_64)
SUSE:
libgtk-2_0-0 (zypper install libgtk-2_0-0)
libpango-1_0-0 (zypper install libpango-1_0-0)
libXtst6 (zypper install libXtst6)
ln -s /usr/lib64/libpango-1.0.so.0 /usr/lib64/libpangox-1.0.so.0
libpango-1_0-0 (zypper install libpango-1_0-0)
libXtst6 (zypper install libXtst6)
ln -s /usr/lib64/libpango-1.0.so.0 /usr/lib64/libpangox-1.0.so.0
For Remote Control:
In addition to the above libraries, these need to be installed:
In addition to the above libraries, these need to be installed:
libX11.so.6 (zypper install libX11-6)
libXext.so.6 (zypper install libXext6)
libXext.so.6 (zypper install libXext6)
Note : Only for SUSE ENTERPRISE Linux Server 15 the below pre-req have to be installed
-
Install net-tools-deprecated
-
Install insserv-compat
-
Install libncurses5
-
Go to the App Search and search for TopIcons Plus and install it, this will enable to view the systray.
KUBUNTU:
apt-get install libc6-amd64
apt-get install lib64stdc++6
apt-get install libgtk2.0-0:amd64
apt-get install libpangoxft-1.0-0:amd64
apt-get install libpangox-1.0-0:amd64
apt-get install libxtst6:amd64
apt-get install lib64stdc++6
apt-get install libgtk2.0-0:amd64
apt-get install libpangoxft-1.0-0:amd64
apt-get install libpangox-1.0-0:amd64
apt-get install libxtst6:amd64
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