Issue with attachment attributes is observed in one of the following ways:
The error message observed in the UI could be:
DMS-02110: Unable to write file. Contact your system administrator.
The error message in bg-ca.log or app-ca.log is one of:
WARN 0001-01-01 00:00:57,111 [http-nio-8080-exec-16901] pagebuilder.FilePageBuilder
(clarity:someUser:D196B7E4-4FA1-B147-17030EB9E9CD:union.viewODFFile) Exception reading document
java.io.FileNotFoundException: \\pathToFileStore\filestore\clarity\Files\001\002\1234567 (Access is denied)
ERROR 0001-01-01 00:00:57,111 [http-nio-8080-exec-16921] object.ODFAbstractObjectImpl
(clarity:someUser:D196B7E4-4FA1-B147-17030EB9E9CD:odf.customObjectUpdate) Could not save document someDocument.xlsx
exception com.niku.union.exceptions.DMSException: Unable to write file.
Check the filestore configuration. If the file store is configured to store files on the server: