Enterprise Dashboard : Handler processing failed; nested exception is java.lang.OutOfMemoryError: GC overhead limit exceeded.
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Article ID: 132197
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Products
CA Application Test
Service Virtualization
CA Continuous Application Insight (PathFinder)
CA Service Virtualization (DevTest / LISA / VSE / Application Test)
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Issue/Introduction
Experiencing ED errors (Home page not displayed) and errors in the log: 2019-04-03 05:30:30,385Z (07:30) [qtp638622177-635] WARN org.eclipse.jetty.server.handler.ErrorHandler - EXCEPTION org.springframework.web.util.NestedServletException: Handler processing failed; nested exception is java.lang.OutOfMemoryError: GC overhead limit exceeded. We increased the Xmx option from Xmx2048m to Xmx4096m. Our Server is 24GB memory: we increased the Xmx option from Xmx2048m to Xmx4096m. After restart we observe that ED is taking 95% of the CPU and RES memory is 2.9 GB. PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 30526 root 20 0 9894.7m 2.9g 25060 S 95.0 12.3 27:20.60 java Is this a normal behavior ?
Environment
DevTest 10.3.0
Resolution
Open up a support case and refer to DE417550 .
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