Enterprise Dashboard : Handler processing failed; nested exception is java.lang.OutOfMemoryError: GC overhead limit exceeded.

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Article ID: 132197

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Products

CA Application Test Service Virtualization CA Continuous Application Insight (PathFinder) CA Service Virtualization (DevTest / LISA / VSE / Application Test)

Issue/Introduction

Experiencing ED errors (Home page not displayed) and errors in the log:

2019-04-03 05:30:30,385Z (07:30) [qtp638622177-635] WARN  org.eclipse.jetty.server.handler.ErrorHandler - EXCEPTION
org.springframework.web.util.NestedServletException: Handler processing failed; nested exception is java.lang.OutOfMemoryError: GC overhead limit exceeded.

We increased the Xmx option from Xmx2048m  to  Xmx4096m.

Our Server is 24GB  memory:  we increased the Xmx option from Xmx2048m  to  Xmx4096m.

After restart we observe that ED is taking 95% of the CPU and RES memory is 2.9 GB.

PID      USER    PR  NI    VIRT         RES    SHR S     %CPU   %MEM     TIME+ COMMAND
30526  root      20   0     9894.7m   2.9g   25060 S  95.0      12.3             27:20.60 java

Is this a normal behavior ?
 

Environment

DevTest 10.3.0

Resolution

Open up a support case and refer to DE417550 .