OM WebViewer error emailing ERMHELPER2AX: MAPISendMail() failed. Error was 26
Article ID: 132190
CA Output Management Document ViewerCA Output Management Web Viewer
This happens on every report she tries to email. When clicking "Email" button this error is displayed: "ERMHELPER2AX: MAPISendMail() failed. Error was 26. The specified disk or diskette cannot be accessed. Filename: n/a" This happened after an upgrade to Windows 10.
Windows 10 Microsoft Office Professional Plus 2013
1. Close Outlook 2. Locate folder : x64 : C:\Program Files\Common Files\System\Msmapi\1033 or x32 : C:\Program Files (x86)\Common Files\system\MSMAPI\1033 3. Rename MSMapi32.dll to MSMapi32.old 4. Open outlook again. Outlook will repair the file 5. Test it, the Email will work again.
Here are the three supporting links for those of you who want more supporting information.