AE produces a large number of flush ring traces, when a workflow is cancelled

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Article ID: 132168

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

When cancelling a workflow, the Automation Engine starts generating minimal trace and the following errors may be seen in the logs:

U00011801 Fehler in Serverroutine 'JPEXEC_R', Server: 'UC4#WP007' AE-System: 'UC4'. 
U00003513 UCUDB: Not all HSTMT were closed: Quantity = '1' 
U00009907 Dump 'Exception in message handler java.lang.IllegalArgumentException: null' (address = 'n / a', length = '000147') 
U00009907 Dump 'Exception in message handler java.nio .BufferUnderflowException: null '(address =' ​​n / a ', length =' 000164 ') 
U00005118 Program error: DB access to key 'EH_AH_Idnr' with value 0 in module 'UCGENX_R'. 
U00003620 Routine 'UCGENX_R' opens forced tracing due to errors.

Cause

This is due to an internal database statement not closing properly. 

Environment

Release:
Component: AAUTEN

Resolution

The issue was found and fixed with:

Automation.Engine 12.0.8 in AutomationEngine - released 5-6-2019
Automation.Engine 12.1.5 in AutomationEngine - pending release
Automation.Engine 12.2.3 in AutomationEngine - pending release
Automation.Engine 12.3.0 in AutomationEngine - pending release


Hotfix-Description: Forced traces at workflow-end.

An error has been fixed where the AutomationEngine creates forced traces during end-processing of workflows if the workflow is cancelled. Error message is: "U00011801 Error in Server-routine 'JPEXEC_R', Server: 'UC4#WP007' AE-System: 'UC4'."