DCOM006E GETDATA request failed, RC 94, RS 26, FC 14, Job abcde"

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Article ID: 132154

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Updated On:

Products

CA Datacom CA DATACOM - AD CA CIS CA Common Services for z/OS CA 90s Services CA Database Management Solutions for DB2 for z/OS CA Common Product Services Component CA Common Services CA Datacom/AD CA ecoMeter Server Component FOC CA Easytrieve Report Generator for Common Services CA Infocai Maintenance CA IPC Unicenter CA-JCLCheck Common Component CA Mainframe VM Product Manager CA Chorus Software Manager CA On Demand Portal CA Service Desk Manager - Unified Self Service CA PAM Client for Linux for zSeries CA Mainframe Connector for Linux on System z CA Graphical Management Interface CA Web Administrator for Top Secret CA CA- Xpertware

Issue/Introduction

 After falling back DATACOM / DB from V15.x to V14,
SYSVIEW does not allow me to see the Data Areas Display We have returned the CAIPARM parameters and restarted CAS9, MUF and ENF,
but even so SYSVIEW does not allow reaching the Datacom.

The error message is

"DCOM006E GETDATA request failed, RC 94, RS 26, FC 14

Cause

Site did not follow the fall back procedure when returning back to 14.0.

Especially did not restore CASYSTEMTABLES (DBID 1000). 

Environment

z/os, CA Datacom/DB 14.0 and above.

Resolution

Most likely site has missed the fallback procedure regarding DBID 1000 (CASYSTEMTABLES) .

After falling back Restore DBID 1000 is needed (as well as some other Restore jobs to execute).

-- See, in case of Active Upgrade, Restore job BDACTDYR (DBID1000):
https://docops.ca.com/ca-datacom/15-1/en/installing/how-to-perform-an-active-multi-user-facility-upgrade


-- See, in case of regular upgrade, Restore job BDFBK04 (DBID1000):
https://docops.ca.com/ca-datacom/15-1/en/installing/post-installation-process/fallback-to-version-14-0-phase