DCOM006E GETDATA request failed, RC 94, RS 26, FC 14, Job abcde"

Products

• Datacom
• DATACOM - AD
• CIS
• COMMON SERVICES FOR Z/OS
• 90S SERVICES
• DATABASE MANAGEMENT SOLUTIONS FOR DB2 FOR Z/OS
• COMMON PRODUCT SERVICES COMPONENT
• Common Services
• CA ECOMETER SERVER COMPONENT FOC
• Easytrieve Report Generator for Common Services
• INFOCAI MAINTENANCE
• IPC
• UNICENTER JCLCHECK COMMON COMPONENT
• Mainframe VM Product Manager
• CHORUS SOFTWARE MANAGER
• CA ON DEMAND PORTAL
• CA Service Desk Manager - Unified Self Service
• PAM CLIENT FOR LINUX ON MAINFRAME
• MAINFRAME CONNECTOR FOR LINUX ON MAINFRAME
• GRAPHICAL MANAGEMENT INTERFACE
• WEB ADMINISTRATOR FOR TOP SECRET
• Xpertware

Issue/Introduction

 After falling back DATACOM / DB from V15.x to V14,
SYSVIEW does not allow me to see the Data Areas Display We have returned the CAIPARM parameters and restarted CAS9, MUF and ENF,
but even so SYSVIEW does not allow reaching the Datacom.

The error message is

"DCOM006E GETDATA request failed, RC 94, RS 26, FC 14" 

Environment

z/os, CA Datacom/DB 14.0 and above.

Cause

Site did not follow the fall back procedure when returning back to 14.0.

Especially did not restore CASYSTEMTABLES (DBID 1000). 

Resolution

Most likely site has missed the fallback procedure regarding DBID 1000 (CASYSTEMTABLES) .

After falling back Restore DBID 1000 is needed (as well as some other Restore jobs to execute).

-- See, in case of Active Upgrade, Restore job BDACTDYR (DBID1000):
https://docops.ca.com/ca-datacom/15-1/en/installing/how-to-perform-an-active-multi-user-facility-upgrade


-- See, in case of regular upgrade, Restore job BDFBK04 (DBID1000):
https://docops.ca.com/ca-datacom/15-1/en/installing/post-installation-process/fallback-to-version-14-0-phase