CA View - A SARVTAM Task Causes High CPU Usage

book

Article ID: 132103

calendar_today

Updated On:

Products

CA Output Management Document Viewer

Issue/Introduction

It was reported where a View SARVTAM task was causing high CPU usage on a client's LPAR.
 

Environment

CA View - All Relases

Resolution

SE reviewed the client's SVC dump and could not find anything to attribute to high CPU usage. 

The client noticed the generation of the following security diagnostic messages:

  FUNC=CPLFSSL ACCESS=READ CLASS=CHA1VIEW ENTITY=VIEWVO.REPT.O

The above is due to the setting of SARINIT FEATURE=1, which generates the messages.

The client disabled the FEATURE, and immediately noticed a reduction in the WTO traffic. 

The client reviewed a MIPS report, to monitor the SARVTAM task in question, and found a hung user
session, which was consuming some CPU MIPS constantly through out the day. 

The user session was cancelled, a fresh start was done on the SARVTAM task, and CPU
consumption returned to normal.