SOI\tomcatI\temp\loglog* files are getting very large

Products

• CA Service Operations Insight (SOI)

Issue/Introduction

we checked that our disk increase too much and we discover that we have in the folder  SOI\tomcatI\temp\loglog* files one of that 95gb.

in that file the most entrie that appear is

Fri Feb 15 10:47:38 GMT 2019 org.apache.log4j.helpers.LogLog[9] null ERROR log4j:ERROR Attempted to append to closed appender named [SAMDEBUG].
java.lang.Throwable

 

Environment

SOI 4.2

Resolution

please open the file SOI\tomcat\lib\log4j.xml and comment the following section so it is not active anymore and restart the SOI services with


<root>
<!-- Capture all errors -->
<level value="ERROR" />
<appender-ref ref="SAM" />
<appender-ref ref="SAMDEBUG" />
</root>

SOI\tools\soitoolbox --stopAllServices and
SOI\tools\soitoolbox --startAllServices