SUPPORT AUTOMATION- SERVER
CA Service Desk Manager - Unified Self Service
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Customer applied the Rollup#1 and Rollup#2 patches, but he is not able to see the License Usage in System menu tree.
He used the procedure to activate it from:license-usage
There was something wrong with Rollup#1 / Rollup#2 installation that this feature was not correctly implemented
Service Desk Manager 22.214.171.124
Reinstall the RUP01 and RUP02, wich implements the License Usage.
To uninstall the Rollup patches before reinstalling, follow the procedures:uninstall-ca-service-management-17-1-0-1 uninstall-ca-service-management-17-1-0-2