Clarity PPM: Corrupt OBS Hierarchy Showing in UI

Article Id: 132037

Status: Published

Updated On: 10-05-2019 08:24

Products:

CLARITY PPM FOR ITG , Clarity PPM On Premise , CLARITY PPM FEDERAL , Clarity PPM SaaS , Clarity PPM SaaS - Application , Clarity PPM SaaS - Application , Clarity PPM On Premise

Issue/Introduction:

We are having an issue with our Organizational OBS structure.
The OBS structure of /Aaa/Bbb but when clicking on the Bbb unit, the parent shows as Ccc, instead of Aaa.

Attempting to XOG out and XOG in the OBS structure does not fix the issue.

Environment:

Release:
Component: PPMPRD

Resolution:

Move the child OBS up or down one level.
Then proceed to move it back to its original position in the hierarchy.