Operating System data is empty in OS Column under Device data
Article ID: 132014
Updated On:
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CA IT Asset Manager
CA Software Asset Manager (CA SAM)
ASSET PORTFOLIO MGMT- SERVER
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
The Operating System Column in Device data is empty for all the devices. All the OS are listed there in Operating System Master data however when we are checking the Device data, the OS filed is empty.
Environment
4.3.1
Resolution
dTb.[OS] as Operating_system. Is the Query which is being used.
In newer systems the table operating systems is split of the devices table, so you need to import operating systems into the tables operating system and reference it in the device import by using
dTb.[os] AS import_operating_system_id.
In newer systems the table operating systems is split of the devices table, so you need to import operating systems into the tables operating system and reference it in the device import by using
dTb.[os] AS import_operating_system_id.
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