Missing Hours on the Resource Time Summary and Detail Report

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Article ID: 132006

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

The Resource Time Summary and Detail is not returning any timesheet hours for periods after the last fiscal year. 

Environment

Release: CODFSS99000-15.3-PPM SAAS FedRAMP-Sandbox-Small Environment
Component:

Resolution

Monthly fiscal periods, including a period for the current month, need to be created and activated. Then the following jobs need to run and complete successfully (in this order):

1. Time Slicing 
2. Datamart Extraction 
3. Datamart Rollup - Time Facts and Time Summary
4. Update Reporting Table job with the option to 'Update Reporting Calendar' option checked
5. Full Load of the Data Warehouse job