The server is currently unavailable,

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Article ID: 131998

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Updated On:

Products

CA Workload Automation iDash

Issue/Introduction



How to fix the following message when logging into the UI for iDash: The server is currently unavailable, please retry your operation at a later time.

<Please see attached file for image>

User-added image

The error.log shows:
19-05-09 09.19.25 [ERROR] http-hostname.com.ca.idash.ws.services.monitor.SLAService: Error getting snapshot: The server has not finished initializing or no SLAs or scheduler instances have been defined.

Environment

iDash: 12.0.03 and up

Resolution

Need to add CA Workload Automation AE instances to CA Workload Automation iDash using the Admin Tool. 
So this way authorized operators can then monitor SLA job run data on those instances from the Web UI.

For detail steps on to add CA Workload Automation AE instances to CA Workload Automation iDash click on the link below

https://docops.ca.com/ca-workload-automation-idash/12-0/en/administrating/configure-the-components-of-an-idash-system/add-scheduler-instances/add-a-ca-workload-automation-ae-instance

Attachments

1558686237970000131998_sktwi1f5rjvs16evh.jpeg get_app