CA View - DRAS - Receiving Message CAHAVOP02 When Printing or Saving is Attempted

Products

• Deliver
• View

Issue/Introduction

The client's user suddenly was unable to print or save anything, to PDF format, in CA OM Web Viewer.

When a print or saving is attempted, in the CA DRAS task, received is message:

 CAHAVOP02 No views found for Report "AAAAAAAAAAAA" Gen=9999 Seq=9

Reason: An attempt is made to retrieve the logical views for a report. No logical views are defined for the report.    Only the native view of the report is available.

What constitutes a logical view?

What does the message mean?
 

Environment

CA View - All Releases
CA DRAS - All Releases

Resolution

The message: 

CAHAVOP02 NO VIEWS FOUND FOR REPORT "rid" GEN=gen SEQ=seq 

means that a request is being made for use of a CA View logical view, and the report in use has no corresponding logical views defined in the View database. 

A logical view is defined, within CA View and by batch (SARBCH), for a particular report. 

A logical view can carry many characteristics, including limiting the pages that are presented, based on an index. 

Every report in View has a "native" view, which will show all of the pages. 

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In this instance, the user was printing and saving reports to PDF format (had Adobe set as a default printer), and the functioning stopped. 
The client believes that the matter has to do with Adobe.