Clarity PPM: Admin user not able to upload documents

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Article ID: 131980

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

User with full permissions as collaboration manager not able to upload documents in Project > Collaboration tab

The error in the BG log is:
com.niku.union.exceptions.DMSException: Unable to write file

Environment

Release:
Component: ODPRD

Resolution

Have the team check the filestore configuration.

Does the Clarity user have permissions on the filestore folder?