How to allow IG Imports to continue with duplicates.

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal

Issue/Introduction

The import process transfers user information into CA Identity Governance from the native systems on which it resides.


When importing data into CA Identity Governance, you might encounter duplicates which can stop the import from completing.  In these circumstances errors like the one below can be generated. This is the expected behavior.  Is there a way to continue past this error:

Cannot insert duplicate key in object 'dbo.Users'. The duplicate key value is (610, auser).; nested exception is java.sql.BatchUpdateException: Violation of UNIQUE KEY constraint 'IX_Users'. Cannot insert duplicate key in object 'dbo.Users'. The duplicate key value is (610, auser). 
16:23:28,528 ERROR [stderr] (import-connector thread-9) at com.eurekify.command.AbstractCommand.execute(AbstractCommand.java:54) 




 

Environment

CA Product = IDENTITY MGMT AND GOVRNCE
Product Release =14.1 CP3

Resolution

To allow the import to continue without stopping at the error, modify the Identity Governance property "import.csv.shouldFailOnDuplicateUser" from true to false. 

1. Go to Administration / Settings / Property Settings

2. Edit Property "import.csv.shouldFailOnDuplicateUser" from true to false

Caution:
While it is possible to allow the import process continue, It might not be a good idea as you will end up have 2 duplicated IDs in the system without notification. Please consider the consequences of this action before continuing in a production environment.