The import process transfers user information into CA Identity Governance from the native systems on which it resides.
Please refer to the CA Identity Governance Product Documentation for More information.
https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-governance/14-4/client-tools/import-and-export.html
When importing Active Directory Endpoints into CA Identify Governance via the CA Identity Manager Connector, the import can fail with the error below:
Cannot insert duplicate key in object 'dbo.Users'. The duplicate key value is (610, auser).; nested exception is java.sql.BatchUpdateException: Violation of UNIQUE KEY constraint 'IX_Users'. Cannot insert duplicate key in object 'dbo.Users'. The duplicate key value is (610, auser).
16:23:28,528 ERROR [stderr] (import-connector thread-9) at com.eurekify.command.AbstractCommand.execute(AbstractCommand.java:54)
CA Product = IDENTITY MGMT AND GOVRNCE
Product Release =14.x
Please also refer to the following Knowledge article
How to allow IG Imports to continue with duplicates.