vmax probe not geting arrays

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Not getting list of arrays after clicking on test under vmax probe. In logs able to see the arrays it is discovering through system enabler but at the end connection is getting refused.

May 07 16:26:25:502 [attach_socket, vmax] set basic autherization... 
May 07 16:26:25:502 [attach_socket, vmax] 
sending request with payload...{"feDirectorKeyParam":{"symmetrixId":"000297801697"}} 
May 07 16:26:26:518 [attach_socket, vmax] 
cbVerifyResource failed 
May 07 16:26:26:518 [attach_socket, vmax] java.lang.RuntimeException: Connection refused: connect 
at com.bt.probes.storage.vmax.RestAPICollector.getFEDirectorKeys(RestAPICollector.java:820) 
at com.bt.probes.storage.vmax.RestAPICollector.getRestAPIMetrics(RestAPICollector.java:111) 
at com.bt.probes.storage.vmax.VmaxAgent.getRestAPIMetrics(VmaxAgent.java:118) 
at com.bt.probes.storage.vmax.VmaxAgent.collect(VmaxAgent.java:67) 
 

Environment

UIM 8.51
vmax 1.3x / 1.4x

Resolution

After configuring the environment variables as per below KB the vmax probe was successful in discovering the arrays

vmax probe not collecting metrics from any configured devices
Article Id: 35318
https://knowledge.broadcom.com/external/article?articleId=35318