CA PIM TCP class causes system hang

Products

• CA Virtual Privilege Manager
• CA Privileged Identity Management Endpoint (PIM)
• CA Privileged Access Manager (PAM)

Issue/Introduction

On a busy server, when using the TCP class it works, but after several minutes the server essentially hangs, becomes inaccessible and needs to be rebooted.

Environment

Release:
Component: SEOSWG

Resolution

Using the TCP class will result in all tcp packets being analysed, which can slow down the system.

I suggested that your use case may be better served by using the HOST (for incoming) and CONNECT (for outgoing) classes instead. This solved the performance issue.