Contact lost to secondary alarms happen consistently
Article ID: 131917
Updated On:
Products
CA Spectrum
Issue/Introduction
The alarm "Contact lost to secondary SpectroSERVER on host <hostname> port 0xbeef at precedence 20 from primary SpectroSERVER on host <hostname> port 0xbeef." is happening consistently daily.
Cause
Spectrum Online Backup shuts down the secondary SpectroSERVER when an online backup occurs.
Environment
Release:
Component: SPCCSS
Component: SPCCSS
Resolution
The secondary server is shutdown during an online backup. This is due to how we load the database on the secondary after an online backup occurs.
This is functioning as designed up to 10.3.2.
Broadcom is looking to change this feature in future releases and having the secondary "pause" just like the primary does rather than shutdown.
This is functioning as designed up to 10.3.2.
Broadcom is looking to change this feature in future releases and having the secondary "pause" just like the primary does rather than shutdown.
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