agent service did not respond to the start request in a timely fashion
Article ID: 131880
CA Workload Automation AE - Business Agents (AutoSys)CA Workload Automation AE - Scheduler (AutoSys)Workload Automation Agent
Agent Failed to Start
Agent service is starting... The service did not respond to the start request in a timely fashion
RHEL 7: 3.10.0-514 RHEL 6: 2.6.32-696
This is documented in the System Agents documentation Know Issues section. https://techdocs.broadcom.com/us/en/ca-enterprise-software/intelligent-automation/workload-automation-system-agent/11-4/release-notes.html#concept.dita_bd89790266bbc0a2aa13e33f3a0e96944a4bf911_KnownIssues
To correct this problem, Red Hat recommends that you update to a newer version of the Linux kernel.
To work around this issue, Red Hat recommends that you increase the Java stack size by setting "-Xss2m" in the Java startup parameters. For the System Agent, that means you must add the following setting to the agentparm.txt file.
For more information from Red Hat about this issue, see the following documents: