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agent service did not respond to the start request in a timely fashion


Article ID: 131880


Updated On:


CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent


Agent Failed to Start


Agent service is starting...
The service did not respond to the start request in a timely fashion 


This is documented in the System Agents documentation Know Issues section.


RHEL 7: 3.10.0-514 
RHEL 6: 2.6.32-696 


To correct this problem, Red Hat recommends that you update to a newer version of the Linux kernel. 

To work around this issue, Red Hat recommends that you increase the Java stack size by setting "-Xss2m" in the Java startup parameters. For the System Agent, that means you must add the following setting to the agentparm.txt file. 


For more information from Red Hat about this issue, see the following documents: 

Additional Information