Task Status in OWB does not Correctly Update when % Complete is Updated

book

Article ID: 131861

calendar_today

Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

When a task is marked 100% in Open Workbench (OWB), the status does not update to Completed as expected. It either remains at Started or is updated to Started. 

Steps to Reproduce: 
1. Create a task with a % Complete of 0% and a Status of Not Started 
2. Create a task with a % Complete of 1% and a Status of Started 
3. Update the % Complete of both tasks to 100% 

Expected Results: The Status of both tasks update to Completed 
Actual Results: The status of the first task updates to Started and the status of the second task remains at Started 

Note: The Status also incorrectly updates to Started or remains at Started when the % Changes from 1% to 0% or from 100% to 0%. The expectation here is that the Status should update to Not Started since the % Complete is being updated to 0%.  

Cause

Caused by DE49142

Environment

Release: CODFSS99000-15.3-PPM SAAS FedRAMP-Sandbox-Small Environment
Component:

Resolution

DE49142 is currently under review by our engineering team for a resolution.