CA Web Viewer 12.1 subscriptions are not public

Products

• Output Management Web Viewer

Issue/Introduction

A default user creates a public subscription, but other users cannot see it. In order for other users to see it, the SYSAdmin has to go to the Administration Tab, selecting Role and selecting Default User, and move the subscriptions under ‘Available Subscriptions’ to the ‘Selected Subscriptions’. Why aren't public subscriptions truly public?

Environment

Release: CA Output Managment Web Viewer 12.1

Component: WBVLUW

Cause

Default users are not allowed to assign subscriptions to other uses.  Only group admins and sys admins can do this according to certain guidelines stated below.  

Resolution

Q&A

Q. Who can create subscriptions?

A. Advanced Users, Group Admins and SysAdmins

Q. Who can assign subscriptions?

A. Group Admins and Sysadmins.  Group Admins can only assign subscriptions to users they have created.

Q. What does private and public mean in regard to
subscriptions?

A. Private means only the creator of the subscription can assign it to
others.  Public means any Group Admin or SysAdmin who can edit the role can assign it to others.

Steps to create a subscription:

1. You must have at least one favorite available.
2. From the Subscriptions tab, click Create.
3. Enter a Subscription Name.
4. Enter a Subscription Description.
5. 
   On the reports tab, users of the subscription will see this explanation of the
   subscription contents.
6. Select Private or Public:
   Private   Only the
   creator with admin rights can assign a private subscription to other roles.
   Public     Any System
   or Group Administrator who can edit the role can assign it to others.
7. Select at least one favorite. From the
   subscription tab favorites list, locate a favorite that you want to designate
   as part of the subscription and select the checkbox in the left column.
8. Click the Create button at the top right corner
   of the pane. The subscription is created.

Steps to assign a
subscription  (Admins only)

1. From the Subscriptions pane you can see a
   list of the subscriptions you created. You will also see all the public
   subscriptions created by other admins.
2. Go to the administration tab
3. Select role
4. Click on role name
5. Click on subscriptions on the right
6. On the right move the subscription to the
   right using the arrow
7. Click on update in the upper right

For more
information about favorites and subscriptions, refer to our online documentation. 
For best results while searching, select PDF from the upper right and
save a copy of the manual.