12.1 Web Viewer - we we are unable to access the web viewer URL at any of our locations
Article ID: 131849
CA Output Management Document Viewer
CA Output Management Web Viewer
we are unable to open http://xxxxxxx0000:8080/CAOMWebViewer12/. Cannot locate the internet server or proxy server.
The WAS (Tomcat or WebSphere) running 12.1 Web Viewer must be up and running for Web Viewer to be accessible.
a restart of the ‘Tomcat service’, initiated by the Web Services team re-established functionality.