Job scheduling time is not working as expected when using a user with different timezone from server timezone
Article ID: 131841
Clarity PPM SaaSClarity PPM On Premise
When I am using a user that's not in Clarity server time to schedule a job, I can see up to 24 hours difference what I set up and what I schedule.
#Example: 1. Create a user whose time zone is JST. Applciation server and Database server time zone are set to PDT. 2. Create a process and define job with "Execute a Process" as Run Once. Click submit button and I can see that the job is scheduled as defined time(17:15). 3. Create a process and define job with "Execute a Process" as Weekly. Click submit button and I can see that the job is not scheduled (15/05/05 9:00) . This should be 15/04/05 9:00. I can see 24 hours(1 day) difference on scheduled time.
If the application server and DB server is set to JST then I cannot see the problem and the job is scheduled successfully.