Display Itam patches in 17.1
Article ID: 131837
Updated On:
Products
CA IT Asset Manager
CA Software Asset Manager (CA SAM)
ASSET PORTFOLIO MGMT- SERVER
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
I am checking Control Panel - Programs - View installed updates.
I am not seeing patches that were applied for IT Asset Manager 17.1. How do I show these.
Environment
Release:
Component: ARGIS
Component: ARGIS
Resolution
Run cmd: regedit which will show the Registry.
Follow the patch below for a 64 bit environment:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\
Highlight{2313729D-9D4A-4F68-9425-6261FF8B495A}
To the right, right click System Component, opt to Modify.
Change the system component from 1 to 0 then click OK.
Exit the Registry.
Refresh updates to display patches.
Follow the patch below for a 64 bit environment:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\
Highlight{2313729D-9D4A-4F68-9425-6261FF8B495A}
To the right, right click System Component, opt to Modify.
Change the system component from 1 to 0 then click OK.
Exit the Registry.
Refresh updates to display patches.
Feedback
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