Display Itam patches in 17.1

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Article ID: 131837

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction



I am checking Control Panel - Programs - View installed updates.
I am not seeing patches that were applied for IT Asset Manager 17.1. How do I show these.

Environment

Release:
Component: ARGIS

Resolution

Run cmd: regedit which will show the Registry.

Follow the patch below for a 64 bit environment:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\
Highlight{2313729D-9D4A-4F68-9425-6261FF8B495A} 
To the right, right click System Component, opt to Modify. 
Change the system component from 1 to 0 then click OK. 
Exit the Registry.
Refresh updates to display patches.