Error "The install folder you selected already exists" when installing the IM Data Collector

Article Id: 131827

Status: Published

Updated On: 07-05-2019 07:28

Products:

CA Infrastructure Management , CA Infrastructure Management , CA Performance Management - Usage and Administration , CA Performance Management - Data Polling

Issue/Introduction:

Error when installing IM Data Collector:

"The install folder you selected already exists.
Please choose a different location."

Cause:

The specified directory exists. The installer will not allow the installation into a pre-existing directory.

For example, in the path:

/opt/CA/IMDataCollector

The IMDataCollector directory cannot pre-exist under CA.

Environment:

Release: IMDAGG99000-3.5-Infrastructure Management-Data Aggregator
Component:

Resolution:

Choose an installation directory which does not already exist when installing.