CA Web Viewer 12.1 Usage Reporting from Audit Log

Products

• Output Management Web Viewer

Issue/Introduction

Is there some type of reporting available such as the CA View SARMET01 program produces? I cannot seem to find anything in the documentation.

Environment

CA Output Management Web Viewer 12.1

CA View

WBVLUW
 

Resolution

This is the auditing available with Web Viewer 12.1:

• CA View annotations
• File Upload
• Email
• Export
• Print
• Save
• View
• User logged in Time
• CA View Edit Comments in report list

You can configure this from the Administration tab->Auditing Settings:

And configure how often the log is created and whether it rolls. Click Update in the upper right to save.

It writes a csv file which you can choose to roll or not on a daily, weekly or monthly basis.

Auditing everything might take a lot of resources, so please be aware of that. 

If you bring up online help and search for Auditing, it gives you a lot of additional information on what is audited and how it works.

To view the audit log from Web Viewer, go to Web Statistics Tab->Audit log.

You can open the audit log in Excel. It is located in, for example: C:\Program Files\CA\CA_OM_Web_Viewer\logs

Here are the headings from the Audit log. Date_Time, User ID, Remote ID, IP Address, User Role, Repository Name, Repository Connection Definition, Report Identifier, Action, Starting Page, Total Page(s), Details, Connection Duration