Usage Reporting from Audit Log with OM Web Viewer 12.1

Products

• Output Management Web Viewer

Issue/Introduction

Is there some type of reporting available such as the View® SARMET01 program produces? I cannot seem to find anything in the documentation.

Environment

• Output Management Web Viewer 12.1
• View®

 

Resolution

This is the auditing available with OM Web Viewer 12.1:

• View® annotations
• File Upload
• Email
• Export
• Print
• Save
• View®
• User logged in Time
• View® Edit Comments in report list

You can configure this from the Administration tab->Auditing Settings:

And configure how often the log is created and whether it rolls. Click Update in the upper right to save.

It writes a csv file which you can choose to roll or not on a daily, weekly or monthly basis.

Auditing everything might take a lot of resources, so please be aware of that. 

If you bring up online help and search for Auditing, it gives you a lot of additional information on what is audited and how it works.

To view the audit log from Web Viewer, go to Web Statistics Tab->Audit log.

You can open the audit log in Excel. It is located in, for example: C:\Program Files\CA\CA_OM_Web_Viewer\logs

Here are the headings from the Audit log. Date_Time, User ID, Remote ID, IP Address, User Role, Repository Name, Repository Connection Definition, Report Identifier, Action, Starting Page, Total Page(s), Details, Connection Duration

Additional Information

Update product name and environment section