Client Automation - unknown file type into engine logs

Article Id: 131812
Status: Published
Updated On: 07-05-2019 05:57
Products:
CA Automation Suite for Data Centers - Configuration Automation , CA Client Automation - Asset Management , CA Client Automation - IT Client Manager , CA Client Automation , CA Client Automation - Remote Control , CA Client Automation - Asset Intelligence , CA Client Automation - Desktop Migration Manager , CA Client Automation - Patch Manager
Issue/Introduction:

In engine logs lot of messages like this could be seen : 

Unknown File Type:C:\PROGRAM FILES (X86)\CA\DSM\SERVERDB\SECTOR\COLLECT\00000001\3EB33D56-0CF7-DF11-B0ED-B68840013014.S00

 

Cause:

*.S* files are generated by ITCM AM Agent if it encounters an error during execution of one intellisig script.

Engine could not collect the files with extension *.S* and generates messages "Unknown File Type" in the logs for these files.

Environment:

Client Automation 14.0 SP2

Resolution:

Contact Support to request the fix T6FP025
This fix is a a fix for Engine 14.0 SP2