CA WA DE: Desktop client port currently in use

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Article ID: 131747

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Updated On:

Products

DSERIES- SERVER CA Workload Automation DE - System Agent (dSeries)

Issue/Introduction

During the DE server installation dialog, in a fresh installed Linux machine, a "The port is currently in use" error message related to Desktop Client port can be displayed, as below:



DE_install_dialog

Cause

This can be caused due to a problem in name resolution system of the machine.

Environment

Workload Automation DE 11.3.x
Workload Automation DE 12.x
Linux

Resolution

It's necessary to add an entry to etc/hosts file containing the hostname (FQDN and short name) and ip address of the server.

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