How to get files under $SEOSDIR/log/kbl_debug directory

Products

• CA Virtual Privilege Manager
• CA Privileged Identity Management Endpoint (PIM)
• CA Privileged Access Manager (PAM)

Issue/Introduction

Even if we run "$SEOSDIR/lbin/support.sh -all" or "$SEOSDIR/lbin/support.sh -log", the files under $SEOSDIR/log/kbl_debug directory are not backed up.

 

Environment

UNIX/LINUX CAPIM12.8

Resolution

Yes, according to $SEOSDIR/lbin/support.sh script, $SEOSDIR/log directory is copied like this.

cp -p log/* $SEOSDIR/tmplog

So $SEOSDIR/log/kbl_debug directory is not copied.

If you would like to copy $SEOSDIR/log/kbl_debug directory, please change the option of cp command like this.

cp -pr log/* $SEOSDIR/tmplog

The cp command is in log_yes() function in $SEOSDIR/lbin/support.sh.

 

*

$SEODIR means PIM installation directory.