Error Loading Objects in Admin UI

Article Id: 131681

Status: Published

Updated On: 02-05-2019 17:48

Products:

CA Single Sign On Secure Proxy Server (SiteMinder) , AXIOMATICS POLICY SERVER , CA Single Sign On SOA Security Manager (SiteMinder) , CA Single Sign-On , CA Single Sign-On

Issue/Introduction:

When attempting to set up either a new OpenID Connect Client or Provider, an error is displayed saying the page could not be displayed properly. This is only occurring in one of two environments.

Cause:

This type of error is typically rooted in the policy store schema or data, and is seen more often after upgrades than for new installations.

Environment:

Release: MSPSSO99000-12.8-Single Sign-On-for Business Users-MSP
Component:

Resolution:

Run the following commands on the policy server:

XPSDDinstall smmaster.xdd
XPSDDinstall fedobjects.xdd
XPSImport default-fedobjects-config.xml -npass

After running these commands, restart the policy server service, followed by the Admin UI service.