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troubleshooter email template selection

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Article ID: 131662

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Updated On:

Products

CA Spectrum

Issue/Introduction



when I assign a troubleshooter the email template comes up with 2 subject line topics one is the detail on the alarm the other simple states "SPECTRUM Alarm(s) Assigned" I want to force the first one, the same one I have locked down when the user right clicks on the alarm and chooses mail.

Environment

Release:
Component: SPCAEM

Resolution

Currently there is no way to change the options provided for subject lines when assigning a troubleshooter.