not getting proper collector information via CLW command

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Article ID: 131646

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Updated On:

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction

Customer setup a new enviroment for APM 10.5.2
Customer is not getting correct list of collectors and MOM via CLW command.
cd /data/wily/Introscope10.5.2.15/lib
java -Xmx128M -Duser=admin -Dpassword="" -Dhost=hostanme.com -Dport=5001 -jar CLWorkstation.jar get cluster configuration

Environment

Release:
Component: APMISP

Resolution

recycle MOM EM,
It seems like issue may be with DNS. IP address works, but hostname does not work.