Is it possible to remove the default Tomcat error page for Service Desk Manager (SDM)
Service Desk Manager 14.x and 17.x
All Supported Operating Systems
Tomcat's default 404 error page has a minor security concern.
In a web browser, try accessing the SDM UI. For example http://<SD server hostname>:<port#>/abc
Note: instead of the correct SDM URL, http://<SD server hostname>:<port#>/CAisd/pdmweb.exe, a wrong URL was used to generate the Tomcat 404 error.
5. Go to NX_ROOT\bopcfg\www\CATALINA_BASE\webapps\ROOT\WEB-INF folder, edit the WEB.XML file with a text editor and add the below four (4) lines BEFORE the line containing </web-app>
<error-page>
<error-code>404</error-code>
<location>/html/errpage.html</location>
</error-page>
6. Save the file
7. Go to NX_ROOT\bopcfg\www\CATALINA_BASE\webapps\CAisd\WEB-INF folder, edit the WEB.XML file with a text editor and add the below four (4) lines BEFORE the line containing </web-app>
<error-page>
<error-code>404</error-code>
<location>/html/errpage.html</location>
</error-page>
8. Save the file
9. Restart the SDM service
After the above changes, when the SDM URL is accessed via http://<SD server hostname>:<port#>/abc, a screen similar to the following will appear (that does not have the Tomcat version listed)