Unable to lookup IP Address of VM in Virtual Network Assurance (VNA) gateway log

Products

• CA Infrastructure Management
• CA Performance Management - Usage and Administration

Issue/Introduction

Unable to lookup IP Address of VM in Virtual Network Assurance (VNA) gateway log

Environment

VNA .3.7

VSphere plugin

Cause

This can be caused by the VM in the error having VMWare tools are not installed or being powered off and the DNS is not configured/returning IP addresses for these VM hostnames. 

Resolution

This error is benign and can be ignored