Unable to lookup IP Address of VM in Virtual Network Assurance (VNA) gateway log

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Article ID: 131637

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Updated On:

Products

CA Infrastructure Management CA Infrastructure Management CA Performance Management - Usage and Administration CA Performance Management - Data Polling

Issue/Introduction

Unable to lookup IP Address of VM in Virtual Network Assurance (VNA) gateway log

Cause

This can be caused by the VM in the error having VMWare tools are not installed or being powered off and the DNS is not configured/returning IP addresses for these VM hostnames. 

Environment

VNA .3.7

VSphere plugin

Resolution

This error is benign and can be ignored