Unable to lookup IP Address of VM in Virtual Network Assurance (VNA) gateway log

Article Id: 131637

Status: Published

Updated On: 02-05-2019 05:45

Products:

CA Infrastructure Management , CA Infrastructure Management , CA Performance Management - Usage and Administration , CA Performance Management - Data Polling

Issue/Introduction:

Unable to lookup IP Address of VM in Virtual Network Assurance (VNA) gateway log

Cause:

This can be caused by the VM in the error having VMWare tools are not installed or being powered off and the DNS is not configured/returning IP addresses for these VM hostnames.

Environment:

VNA .3.7

VSphere plugin

Resolution:

This error is benign and can be ignored