snmpcollector probe not starting up

Article Id: 131626

Status: Published

Updated On: 01-05-2019 19:34

Products:

DX Infrastructure Management , NIMSOFT PROBES

Issue/Introduction:

snmpcollector probe not starting up .Not getting port and pid and shows red error status in IM console

Environment:

UIM 8.51
snmpcollector 3.43

Resolution:

Observed the snmpcollector.cfg in the snmpcollector was 0KB.
One reason for this could be the disk was full so the file got corrupted
Restoring the snmpcollector.cfg file from recent back up if done previously will resolve the issue
Another alternative is that in the snmpcollector folder there will be snmpcollector.cfg.BAK created by default on probe installation .
Can also use this file after renaming and replacing the original snmpcollector.cfg file which is 0KB which should resolve the issue